Terms of Service

1.Definitions

“Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

“SmartCorpGlobal.com” / “website” means the online platform and the services made available on the site.

2.Modified Terms

The Company reserves the right at all times to discontinue or modify any of these Terms and Conditions and/or our Privacy Policy as we deem necessary or desirable without prior notification to you. Such changes may include, among other things, the adding of certain fees or confidentiality. We do not endorse in anyway any advertisers/ contents of advertisers on its web pages or other communication.

We will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. User agrees and acknowledges that use shall be solely responsible for user’s conduct and that the Company reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes or any other allied laws enacted by the United Arab Emirates or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall the Company, its affiliates, employees, agents, consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the SmartCorpGlobal.com sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement. We therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

We shall not be liable for any delay / non-delivery of purchased goods, due to flood, fire, wars, acts of God or any cause that are beyond the control of SmartCorp.

3.Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Federal Decree-Law No. 25 of 2025 Issuing the Civil Code, Federal Decree-Law No. 46 of 2021 on E-transactions and Trust Services, Federal Decree-Law No. 14 of 2023 on Trade Based on Modern Technology and Federal Law No. 15 of 2020 on Consumer Protection. Persons who are “incompetent to contract” within the meaning of the UAE Federal Decree-Law, including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the SmartCorp website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. SmartCorp reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to SmartCorp’s notice or if it is discovered that you are under the age of 18 years.

4.Communications

When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

5.Reviews and Public Communication

SmartCorp may, but is not required to, monitor, edit, delete or disclose the contents of a user’s email or reviews as required for normal maintenance of any of the SmartCorp websites or in the good-faith belief that such action is necessary to:

• comply with the law or comply with legal process served on SmartCorpGlobal.com;
• protect and defend the rights or property of SmartCorpGlobal.com;
• protect the personal safety of other SmartCorp website users or the public; or
• ensure compliance with our Terms and Conditions.

6.Contents Posted on Site

Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without SmartCorpGlobal.com’s express prior written consent.

You may use information on the products and services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

7.Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations. Our current Privacy Policy is available at Privacy Policy. If You object to Your Information being transferred or used in this way please do not use Website.

We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transaction are conducted on SmartCorp or with third party merchant’s or third party merchant’s website.

8.Limitation of Liability

The company, its officers, directors, shareholders, parents, subsidiaries, affiliates, agents, or licensers are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to SmartCorp websites or SmartCorp content or for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in any SmartCorp websites, including without limitation as a result of breach of any term of this agreement. Applicable law many not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

In no event will company’s total liability to you for any and all damages, losses, and causes of action arising out of or related to your use of any SmartCorp website, regardless of the form, cause of action or the alleged basis for any claim, exceed the amount paid by you to SmartCorpGlobal.com, if any, for accessing the SmartCorp websites.

IN NO EVENT SHALL SMARTCORP BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

9.Indemnity

You agree that you will indemnify and hold harmless company and its directors, officers, shareholders, and agents from any and all liability arising in connection with your use of the SmartCorp websites, including but not limited to any information or content that you post on any of the SmartCorp websites.

10.Trademark, Copyright and Restriction

This site is controlled and operated by SmartCorp Technologies. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

11.Trademark Complaint

SmartCorp respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to SmartCorp at info@smartcorpglobal.com.

12.Profanity Policy

SmartCorp prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.

This policy extends to text within listings, on SmartCorp pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we will ‘blur’ out the bulk of the offending word with asterisks (i.e., s*** or f***).

If a feedback comment, any communication made between Users on the Website, or email communication between Users in relation to transactions conducted on Website contain profanity, please review Our feedback removal policy and submit a request for action/removal.

Disciplinary action may result in the indefinite suspension of a User’s account, temporary suspension, or a formal warning. SmartCorp will consider the circumstances of an alleged policy violation and the user’s trading records before taking action.

Violations of this policy may result in a range of actions, including:

• Limits placed on account privileges;
• Loss of special status;
• Account suspension.

13.Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement charges. We suggest to you, therefore, that you re-read this important notice containing our Terms and Conditions and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our Terms and Conditions and Privacy Policy and you continue to use SmartCorpGlobal.com, you are impliedly agreeing to the Terms and Conditions and Privacy Policy expressed therein. Any such deletions or modifications shall be effective immediately upon the Company’s posting thereof. Any use of SmartCorpGlobal.com by user after such notice shall be deemed to constitute acceptance by the user of such modifications.

14.Electronic Communication

When you visit SmartCorpGlobal.com or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

15.License and Site Access

The website grants you a limited license to access and make personal use of the website and the service provided through the website. This license does not include any downloading or copying of account information for the benefit of any other third party; caching, unauthorized hypertext links to the website and the framing of any content available through the website uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in the Company’s sole discretion) an unreasonable or disproportionately large load on the website’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by the Company to prevent or restrict access to the website. Any unauthorized use by you shall terminate the permission or license granted to you by the website.

16.Disclaimer of Warranties

SmartCorp has made this service available to use as a matter of convenience. We expressly disclaim any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. We also disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or e-mail sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The Service(s) of the Company is provided on an “as is” basis without warranties of any kind, whether express or implied. We do not represent or warrant maintaining the confidentiality of information, although our current practice is to ensure reasonable efforts to maintain such.

17.Copyright Infringement Claims

If you believe that your work has been used or is accessible on SmartCorp websites in a way that constitutes copyright infringement, you may notify SmartCorp by providing us the following information:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed;
• a description of the copyrighted work that you claim has been infringed, including where the copyrighted work exists or a copy of the copyrighted work;
• a description of where on the site the material that you claim is infringing is located, reasonably sufficient to permit SmartCorp to locate the material;
• your address, telephone number, and email address;
• a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Company’s agent for notice of claims of copyright infringement for the SmartCorp websites can be reached by mail at info@smartcorpglobal.com.

18.Warranty Disclaimers

SmartCorp recognizes the value of providing accurate and timely content. However SmartCorp websites are provided “as is” and without warranties of any kind either express, statutory or implied. Without limiting the foregoing, SmartCorp wants to ensure that you understand that there are no warranties:

• That access to the SmartCorp websites will be error free or uninterrupted;
• That the information on the SmartCorp websites will be accurate, complete or reliable;
• That the SmartCorp websites will be free of any virus, worm, Trojan horse or other harmful software code; or
• Of title or non-infringement.

SmartCorp hereby disclaims any and all implied warranties in connection with the SmartCorp websites, including without limitation of merchantability and fitness for a particular purpose.

19.Disclaimer as to Third Party Web Sites

SmartCorp also disclaims any responsibility for the accuracy, content, or availability of information found on websites that link to or from SmartCorp websites. You acknowledge that some advertisers or other companies employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive. SmartCorp is not liable for the accuracy, copyright compliance, legality, or decency of material or content contained in third-party sites and/or advertisements (including pop-up ads) and you hereby irrevocably waive any claim against us with respect to such sites or advertisements. SmartCorp does not ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from SmartCorp websites.

Content available on or through SmartCorpGlobal.com (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through SmartCorp for commercial or public purposes.

20.Governing Law

This site is created and controlled by SmartCorp Technologies LLC. The laws of the United Arab Emirates shall apply and the courts of Dubai shall have jurisdiction in respect of all the terms, conditions and disclaimers. SmartCorp reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of SmartCorpGlobal.com.

21.Dispute Resolution

If there is any dispute about or involving the SmartCorp Websites and/or the Service, by using the SmartCorp websites, you agree that the dispute will be governed by the laws of the United Arab Emirates. You agree to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

22.Contact Information

If you have questions or concerns regarding these Terms & Conditions, please contact our support at: