Refund Policy

1.Refunds

1.1 Eligibility for Refunds

• To be eligible for a refund, you must request it within 30 days of your purchase.
• The product or service must be unused and on the same condition that you received it.
• Proof of purchase is required.

1.2 Non-Refundable Items

Certain types of goods or services are exempt from being returned. These include:

• Custom software development services
• Digital products or services once they have been delivered or accessed
• Any product or service explicitly marked as non-refundable at the time of purchase

2.Refund Process

2.1 How to Request a Refund

• To initiate a refund, please contact our customer service team at info@smartcorpglobal.com.
• Provide your order number, details of the product or service, and the reason for the refund request.

2.2 Processing Time

• Once we receive your refund request, we will inspect it and notify you of the status of your refund within 15 business days.
• If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 business days, depending on your card issuer’s policies.

3.Exchanges

3.1 Defective or Damaged Products

• If you received a defective or damaged product, please contact us immediately at info@smartcorpglobal.com to arrange for an exchange.

4.Contact Us

If you have any questions about our refund policy, please contact us at: